Policies and Guidelines for Online Learning

at the New-York Historical Society

Community Guidelines and Policies

• Treat all participants and instructors with respect.
• We ask that all participants change their Zoom handle to their first names and last initial, to facilitate calling on individuals during the lesson.
• If you need to use a Zoom background, please set an appropriate background at the start of the session and refrain from changing it during the lesson.
• For security reasons, participants will not be permitted to share screens during the lesson and instructors will control mute and unmute functions. 
• Participants are encouraged to use the chat to respond to questions or share ideas. In some programs, participants will also be able to speak to each other in breakout rooms. In all cases:
  1. Please keep your responses brief, on topic, and appropriate.
  2. Do not dominate the conversation. Give others the chance to speak/type.
  3. Approach disagreements with respect. Acknowledge that your fellow participants may not see the world in the same way. 
• If you would like to follow up with an instructor after a lesson, please email teens@nyhistory.org. New-York Historical Society staff will not communicate with participants using their personal email.
• The New-York Historical Society reserves the right to send a warning, remove a participant, and/or refuse admittance to any participant who disrupts any session with behavior the instructors deem inappropriate.
  1. If a participant violates these guidelines, the instructor will give a warning and ask that the participant review the guidelines in the chat. If a participant continues to violate these guidelines, they may be removed from the session.
  2. If a participant violates these guidelines three times, they may be removed from the session and blocked from future participation in New-York Historical Society programs. 

Payment and Reservation Policy

• ALL CHANGES AND CANCELLATIONS MUST BE REQUESTED IN WRITING VIA EMAIL to teens@nyhistory.org. We have a 24 business-hour cancellation policy. If you cancel your reservation with 24 business-hours’ notice, your full payment will be refunded. 
• Please note: No refunds will be given for cancellations with less than 24 business-hours’ notice. (For example: If you have signed up for a workshop at 1:30pm on Monday, you must cancel by 1:30pm the previous Friday.) 

Joining Your Program

• We will send you the links to participate live, as well as more program information within one week of registration.
• Please review the community guidelines above before the program begins.

If you have any questions, please contact us at teens@nyhistory.org

Monday – Friday, 9:00 AM – 5:00 PM